Transforming Risk Management to Protect Assets and Reduce Costs
We empower brokers and property owners with groundbreaking solutions in multifamily insurance, designed for stability, affordability, and long-term growth.
Our mission
Our mission is to make multifamily insurance accessible, stable, and affordable for the long term.
By leveraging advanced risk data, deep industry insights, and innovative technology, Sertis empowers brokers to effectively manage their multifamily insurance portfolios and property owners to manage their overall cost of risk. We’re redefining what’s possible in multifamily insurance, bridging the gap that has historically limited coverage options and stability in this space.
How we do it
With a unique combination of proprietary risk data analytics, innovative technology, and a trusted partnership with an AM Best A- rated insurance company, Sertis delivers reliable and sustainable multifamily insurance solutions. We are committed to:
- Innovative Risk Management: Using data-driven insights to pinpoint risks accurately and create policies that address changing market dynamics. Property managers use our risk management solution to complete tasks and better manage operating costs. That information informs renewal eligibility and generates risk-accurate renewal premium.
- Broker-Centric Solutions: Equipping brokers with the tools and support they need to foster portfolio growth and long-term client satisfaction. With Sertis, you’re providing a solution that gives your clients greater visibility into the management of their properties, greater protection of their investments, and the ability to secure stable and affordable multifamily insurance.
Our vision
We envision a world where multifamily insurance is no longer a challenge but a trusted asset, offering brokers and property owners and operators unmatched stability and security. By reimagining the landscape of multifamily insurance, we aim to cultivate a market where risks are well-managed, and insurance is accessible, affordable, and resilient against market fluctuations. We empower brokers and property owners and operators, positioning them for sustainable success, while the multifamily insurance industry thrives on innovation and trust.
Our values
Innovation
We continuously advance to bring smarter solutions to our partners and their clients.
Integrity
We lead with integrity and transparency, prioritizing trust in every partnership.
Protection
Every decision is made to ensure we deliver quality protection at a fair price.
Empowerment
We empower brokers and property owners and operators with tools and insights they need to succeed.
Excellence
We are committed to outstanding service and proactive risk management.
Our leadership team
Our team combines decades of insurance experience with a commitment to innovation and impact.
We have a shared passion to transform multifamily insurance.

Mark Gardella
CEO

Jessica Donovan
Head of Underwriting

Kurt Meister
SVP, Distribution Partnerships

Donna Percival
SVP, Distribution Partnerships
Strategic Advisory Board

Mark Kissick
Strategic Advisor

JoAnne Artesani
Strategic Advisor

Christopher McGhee
Strategic Advisor
Join our team
Join a dynamic team at the forefront of multifamily insurance. At Sertis, we focus on solutions that reduce client costs and enhance customer value. If you are proactive and driven to make an impact, explore a career with us.